What would make you think this is okay?

Dear Company Mail Room Person:

When a box of documents is returned to you because it was damaged in the mail, what made you think it would be okay to just put the mangled mess of documents in a new box and mail it off again? Did you really think your customer would notice the torn and soiled pages and the fact that nothing is in order any more?

Oy.

Now please reprint all this stuff and FedEx it to me. Or at least properly tape the box before you put it back in the mail.

Signed,
Shocked Customer